Frequently asked questions

Can you leave LIFE All Weather cushions outside?


Yes. An All Weather cushion (developed by LIFE Outdoor Living) can be left outdoors throughout the summer season. These cushions are produced from high-quality synthetic products - when it rains the water goes through the cushion cover and into the microporous inner cushion. By pressing down on the cushions or placing the cushions on their edges, they will be dry in a relatively short period of time.




Are LIFE All Weather cushions waterproof?


No. LIFE All Weather cushions are not waterproof - they are weatherproof. New technology created allows water to pass through these cushions without any water retention, which in turn means no mildew build up that could eventually cause your cushions to rot. This unique technology and lack of water retention is also a major factor in the cushions ability to retain its original shape.




How long after it has rained could I potentially use my LIFE All Weather cushions?


This really depends on the conditions at the time, warm or damp weather makes a difference, but even after a prolonged heavy downpoor, we have found that LIFE All Weather cushions can be used within a very short period.




How do I clean my All Weather cushions?


To clean the inner cushions, you can remove the cushion cover and clean the inner cushion using a mild detergent. The outer cover can also be cleaned at 30 degrees in the washing machine, with a small amount of laundry detergent. It is best to wash one cover at a time. Stubborn stains can be removed by cleaning with LIFE Outdoor Living Textilene and Wicker Cleaner. This is a non-foaming cleaner for open-woven fabrics and wicker.




What guarantee do I receive with LIFE All Weather cushions?


All 2019/20 lines offer a 5 year guarantee against manufacturing faults. Any furniture manufactured prior to 2018 still carry a 2 year guarantee. We always advise that end users keep a proof of purchase when purchasing our furniture to avoid any delay in an event of a warranty claim.




Can I purchase replacement cushion covers?


Yes, full cushion replacements are available, but you should not need to replace any LIFE All Weather cushions for many years unless they have been damaged or experience some other misfortune.




Can LIFE Weave furniture be left outside?


Yes. LIFE weave furniture is designed to stay outside all year round. The frames are made from aluminium which has good corrosion resistance and is a lightweight material with a great mechanical strength. The frames are then plaited with a synthetic weave which is durable and extremely hard wearing, to cope with severe atmospheric temperature changes as well as being UV stabilised to avoid fading.




How do I clean and maintain my LIFE weave furniture?


To combat discolouration, aging and weathering of the wicker, you can use LIFE Outdoor Living Textilene and Wicker Cleaner with a powerful UV Filter. This gives the furniture a beautiful sheen and long-lasting protection, and leaves behind an invisible protective layer.




Do I need to cover my LIFE weave furniture?


Although LIFE weave furniture is totally weatherproof and does not in itself require a protection cover, we would advise customers to cover their furniture to protect from little visitors to our gardens and damage that can be caused by overhanging trees and bushes. This may prolong the life of your furniture. They are one of the most frequently overlooked accessories when buying furniture for your garden. Please contact Norfolk Leisure on 01553 811717 for more information on LIFE protection covers.




How do I clean my teak furniture?


Robust teak

Because of the effects of the weather, the wood slowly turns a silver grey shade. If you would like to prevent this, a number of cleaners and protectors are available which will help.

LIFE Outdoor Living Teak Cleaner can be used for intensive cleaning of weathered teak , and will kill fungi and algae within the teak wood. Simply follow the instructions on the bottle and the colour of new teak will be restored. Because it takes some time and effort to clean teak, we recommend using LIFE Outdoor Living Teak Protector and Teak Shield to prolong the colour and prevent weathering.

Greywash teak

In principle, greywash teak does not have to be treated because, through the effects of the weather, the wood slowly turns a silver grey colour, similar to the appearance that the wood currently has. We do however recommend that the furniture is treated with LIFE Outdoor Living Teak Shield. This product is colourless and provides a protective layer, meaning that dirt and stains cannot be absorbed by the furniture. This also helps to reduce the formation of algae.

To clean your furniture, we recommend using LIFE Teak Cleaner. (Under no circumstances should a high-pressure washer be used). Never clean the table using harsh detergents. If you nevertheless wish to use a different detergent, always test the effect of this in a hidden spot. To achieve the grey colour immediately, the wood can be painted with LIFE Teak Instant Grey.




Assembling and moving teak furniture


Table tops should be protected when legs are fitted on. Please ensure that the top is laid on a soft, protective surface before commencing. After the wood has been in use for a period of time, it may be necessary to tighten the screws.

When moving heavy teak furniture, do not drag the product as this will damage the joints ad leg connections. Claims of this nature will not be covered by the warranty.




Can I use a protective cover on my teak furniture?


We strongly advise against using a protective cover for teak furniture as this can lead to the growth of fungi.




How do I clean my Aluminium furniture?


In terms of maintenance, only water with a soft soap is required. Avoid using abrasive or harsh products and/or sponges.




How do I clean my Spraystone table top?


Spraystone can be cleaned with LIFE Outdoor Living Spraystone Cleaner. Alternatively, the surface can be cleaned using tepid water and a soft sponge (NEVER use hard detergents or abrasive scourers). LIFE Outdoor Living Spraystone Protector can be used to apply an extra protective layer.





Norfolk Leisure Lifestyle Ltd
Garage Lane
Setchey
Kings Lynn
Norfolk
PE33 0AX

Tel: 01553 811717
Fax: 01553 811818
Email: enquires@norfolkleisure.co.uk

 

VAT Reg No. GB 699 9901 43
Registered in England No. 3388553
Directors : N. J. Anderson & D. Waudby